Privacy Policy

1. Information We Collect

When you use EnsureFix, we collect information you provide directly:

• Account information: name, email address, company name when you sign up or request a demo.
• Usage data: ticket processing counts, feature usage, and performance metrics to improve our service.
• Repository credentials: encrypted access tokens for connecting to your code hosting (GitHub, GitLab, Azure DevOps, Bitbucket).

2. How We Use Your Information

• To provide and operate the EnsureFix service.
• To process your tickets and generate code fixes.
• To communicate with you about your account, updates, and support.
• To improve our AI models and service quality (using aggregated, anonymized data only).

3. Code and Data Handling

We do not store your source code. Code is processed in-memory during the AI pipeline and discarded after the fix is generated. We do not use your proprietary code to train AI models.

Repository credentials are encrypted at rest using AES-256-GCM encryption and are never logged or exposed in error messages.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: hosting, analytics, and payment processing partners who assist in operating our service.
• Legal requirements: when required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest (AES-256-GCM), access controls, and regular security reviews.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@ensurefix.com.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the service.

9. Contact

For questions about this privacy policy, contact us at hello@ensurefix.com.